Comments on: SERO Premium and Premium Data

By: Dirtydog

Dirtydog — Sun, 26 Apr 2015 11:56:58 +0000

Hello Russ…

Thanks for the reply!! As a side note I hope all has worked out well for you and keeps working out well with you in the future, can never blame anyone for making a move to better their position in career and/or in life.

Take care and be well

Jim

By: Russ

Russ — Sun, 26 Apr 2015 10:56:15 +0000

Jim,

Since I’m no longer at Sprint, and since virtually everything has changed at the company since I posted these comments (including the owners and most of the management team), I don’t feel confident that any answer I would give you would reflect what the company will actually allow. Sorry! Your best bet is to contact employee care at everythingreferral@sprint.com. They understand all the complexities of various versions of the employee referral plans.

Russ

By: Dirtydog

Dirtydog — Sat, 25 Apr 2015 15:57:21 +0000

Hello Russ…

It took me a few sitings over the course of two days to read thru virtually each and every posting on here dating back to 2011…but I did it!!

First of all, my hat is off to you my friend for your selfless devotion as it relates to helping others in a tireless and seemingless unending manner on this blog….my god the amount of time you have spent on this quest, for that alone you own my admiration!

Anyway, I have a question for you that I was not able to find anywhere in any other posted question or reply…here goes:

My wife and I started out with Nextel bout 20 years ago and came over to Sprint when Sprint bought Nextel out. We still have our original $30 and $49.99 SERO plans which afford us 500 and 1250 mins with unlimited messaging and data and NO national roaming charges.

I have steadfastly held off going to the newer SERO Premium plans because the 4G network was not available in my area, just couldn’t see the value in upgrading until the faster network arrived to my area….now it has finally arrived!!

In a few other postings you mentioned that if someone switched over to SERO premium from a SERO basic plan, that they could always switch back to the SERO basic but would have to go back to using the lesser capable non-smartphone, thus my question is this:

If I were to upgrade my current $30 and $49.99 basic SERO plans to two $40 +$10 for a total of $50 SERO premium plans….would I be able to switch one of them back to the original 1250 basic SERO plan or more likely, would I be able to upgrade one of the SERO 500 premium plans to a 1250 SERO Premium plan?

The reason for my question centers around the fact that my wife is currently using about 600 min per month on her phone (she has the basic 1250 SERO plan)….she says she can curtail that amount by sending more texts than voice calls and also by calling her friends and family after 7 pm but I am hesitant about taking the chance of her having less minutes to use.

Thanks in advance and once again a HUGE pat-on-the-back to you my friend for your devotion in helping others with this blog!!

Jim

By: H

Mon, 11 Aug 2014 14:37:37 +0000

thank you Ross.
Data portion. I think I see it now.
basic Cellular is same between E+ and regular Framily.
but Data for E+ is $10 cheaper per handset.

thank you for clarification.

By: Russ

Russ — Sun, 10 Aug 2014 20:50:14 +0000

H – E+ doesn’t allow corporate discount. The E+ offer on Framily is a discount on the data upgrades. I don’t know how this compares to what you may be able to get with a corporate discount. I think you need to do the math on SERO vs. E+ Framily depending on the number of lines you have.

By: H

Fri, 08 Aug 2014 17:07:24 +0000

thank you Russ,
so E+ is not different than non-E+ as to pricing?
both can apply corp discount on Data?

if so, what will be the benefits of converting SERO to E+ Framily
-VS-
a non-E+ Framily?

thank you very much. seems like my handset upgrade is up so I’m shopping to see what I want to do. i don’t plan to upgrade my handset either. thank you.

By: Russ

Russ — Sat, 02 Aug 2014 02:38:49 +0000

David – I think you’re referencing the Separating Employee Retention Offer, which is different from the Sprint Employee Referral Offer (although the terms are very similar). Normally, a transfer of liability isn’t allowed with SERO (referral), but to be honest, I don’t know much about the retention offer. I think there’s a website that you should be referred to for details about it and the employee accounts care team should be able to answer your questions.

By: David

David — Fri, 01 Aug 2014 22:03:13 +0000

Hello Russ and thank you for keeping this forum active. I currently have a line (Sprint Wireless Advantage Premium) which is not under contract and is under the name of a Sprint employee. The line is $30 plus $10 premium data because I have a Galaxy S4. She wont be working with Sprint anymore so she said she must transfer liability of the acct to my name and that my new plan will be the Sero Premium which is $40 plus the $10 premium data of course. I’ve read the whole blog and I understand these plans are discontinued so I had a couple questions because she was unsure of the answers and you’re an expert.

1)will my Sprint Wireless Advantage Premium line which is $40 total be switched to a Sero Premium line which is $50 total although those Sero lines have been discontinued?

2)If indeed I will be switched to Sero Premium for $50 total, will this start a new contract under my name or will the line continue to be month to month? I need to know because if a new contract will be started I mind as well take advantage of the 2yr agreement phone discounts and if the contract will continue month to month I can just upgrade at a later time whenever I’m ready.

Thanks in advance for your response and continued support!!

By: Russ

Russ — Thu, 26 Jun 2014 19:18:50 +0000

I haven’t paid much attention to E+ since the Framily plans came out. Framily is so aggressive that E+ doesn’t discount much if any on Framily. I think corporate discounts apply to any data upgrade (3GB or unlimited) on Framily and from the E+ website, it looks like that may be the case for E+ as well.

One big difference for you is that E+ is only for new customers. You can’t move an existing line into E+. (You can move existing SERO lines, but not any of your non-SERO lines.)

I hope that helps!

Russ

By: H

Thu, 26 Jun 2014 19:10:10 +0000

Hello Russ,
I have been on SERO plan forever (had corp discount), than swap to SERO+P end of 2012 (corp discount disappeared). With the recent Family plan as low as $25, I am considering switching to that.

I have actually total 6 phones on my plan:
1 – $70 = regular individual Everything Data + corp discount
1- $30 = F&C 300 (I think this is SERO too?) + corp discount
3 – $50 = SERO+P + 10 – no discount
1 – $30 = SERO F&F – no discount

I checked the everythingplus website, I am not sure what is the difference between the plans on everythingplus vs the regular sprint.com website’s offer of as low as $25/or Unlimited My Way.

(1) Would the regular retailer website be getting the corp discount while everthingplus won’t?
(2) if so, wouldn’t retailer be better offer?
(3) if so, it seems everythingplus is only good for individual plans and not family plans?
(4) can I turn all above 6 lines into Family plan, if everythingPlus does have some kind of benefits?

(5) i’m trying to see if somehow I can lower my monthly fees for 6 lines. with discounts (not disclosed above), I pay about $311 total each month. Any suggestions?

thank you very much.